Terms of Service

Agreement to Terms

Welcome to The Tax Company LMS ("TTC LMS", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website https://lms.thetaxcompany.in (the "Website") and our learning services, including course enrollment, live sessions, and mentorship programs.

Eligibility

By using our services, you represent and warrant that:

• You are at least 18 years of age (or have parental/guardian consent if under 18).
• You have the legal capacity to enter into these Terms.
• You will provide accurate, current, and complete information during registration.
• You will not create multiple accounts or impersonate others.

Student Accounts

To access our courses and services, you must create a student account. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Course Enrollment & Booking

Booking Process

• Select a course and session type (Group or 1-on-1).
• Choose your preferred date and time slot.
• Pay the 30% token amount to confirm your booking.
• Remaining 70% is due 24 hours before the session.

Token Payment Policy

• A 30% token is required to reserve your seat.
• The token is non-refundable if you cancel within 24 hours of the session.
• If you fail to pay the remaining 70% before the session, your slot may be released.
• In test mode, payments are processed as ₹10 for verification purposes.

Confirmation

Once you complete the token payment, you will receive a booking confirmation via email, SMS, and WhatsApp with session details and the Google Meet link (provided closer to the session date).

Payments & Refunds

Payment Methods

We accept payments via Razorpay, which supports credit cards, debit cards, net banking, UPI, and digital wallets. All payments are processed securely.

Refund Policy

• Token Amount (30%): Non-refundable if cancellation is made less than 24 hours before the session.
• Full Payment: Refund requests must be submitted at least 48 hours before the session. Refunds are processed within 7-10 business days.
• No-Show: If you do not attend the session without prior cancellation, no refund will be issued.
• Technical Issues: If a session is cancelled due to technical issues on our end, you will receive a full refund or a free reschedule.

Test Mode

During test mode, all payments are processed as ₹10 for verification. No actual charges will apply beyond this amount.

Live Sessions & Recordings

Live Google Meet Sessions

• Sessions are conducted live via Google Meet.
• You must join using the link provided in your confirmation.
• Punctuality is appreciated; late entry may be restricted after 10 minutes.
• Do not share the meeting link with unauthorized individuals.

Recordings

• All sessions are recorded and made available in your dashboard.
• Recordings are for personal use only. You may not share, distribute, or sell session recordings.
• Access to recordings is provided for lifetime (subject to platform availability).

Code of Conduct

You agree to behave respectfully during live sessions. Harassment, abusive language, or disruptive behavior may result in removal from the session and termination of your account without refund.

Intellectual Property

All content on our Website, including but not limited to course materials, videos, presentations, assignments, quizzes, logos, and trademarks, is the exclusive property of The Tax Company LMS or its licensors.

You may not:

• Copy, reproduce, distribute, or modify any content without written permission.
• Record sessions using third-party tools or share recordings publicly.
• Use our content for commercial purposes or resale.
• Reverse engineer or attempt to extract source code from our platform.

Violation of intellectual property rights may result in immediate termination of your account and legal action.

Cancellation & Rescheduling

Student-Initiated Cancellation

• Cancellations made more than 24 hours before the session: Full refund (excluding token if applicable).
• Cancellations made within 24 hours of the session: Token amount is forfeited.
• To cancel, visit your dashboard or contact support.

Rescheduling

• You may reschedule up to 12 hours before the session at no extra cost.
• Rescheduling within 12 hours may incur a fee.
• Rescheduling is subject to availability of new time slots.

TTC-Initiated Cancellation

If we need to cancel a session due to unforeseen circumstances (e.g., CA unavailability, technical issues), we will notify you promptly and offer a full refund or free reschedule.

Limitation of Liability

To the maximum extent permitted by law, The Tax Company LMS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities.
• Damages arising from your use or inability to use our services.
• Errors or interruptions in live sessions due to third-party platforms (e.g., Google Meet).

Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid us in the preceding 6 months.

Disclaimer of Warranties

Our services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that:

• The platform will be uninterrupted, secure, or error-free.
• Course outcomes (e.g., job placement) are guaranteed.
• Content is completely accurate or up-to-date (tax laws change frequently, and we strive to update promptly).

We make no warranties regarding the results obtained from using our services.

Termination

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for conduct that violates these Terms or is harmful to other users or our business.

Upon termination, your right to use our services will cease immediately. Any payments made are non-refundable in case of termination due to violation.

Modifications to Terms

We may update these Terms from time to time to reflect changes in our practices or for legal reasons. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date.

Your continued use of our services after any changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City, State], India.

Contact Us

If you have any questions, concerns, or requests regarding these Terms, please contact us:

• Email: learn@thetaxcompany.in
• Phone: +91 98765 43210
• Address: The Tax Company, [Your Office Address], India