Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 1, 2025

Introduction

Welcome to The Tax Company LMS ("TTC LMS", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lms.thetaxcompany.in (the "Website") or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, participate in activities on the Website, or contact us.

Personal Information Provided by You

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Username, password, profile information.
  • Educational Information: Course enrollments, progress, certificates earned.
  • Payment Information: Payment method details (processed securely via Razorpay).
  • Communication Data: Any information you provide when contacting us.

Information Automatically Collected

  • Log Data: IP address, browser type, operating system, access times.
  • Usage Data: Pages viewed, time spent, links clicked.
  • Device Information: Device type, screen resolution, language settings.

How We Use Your Information

  • To create and manage your student account.
  • To process your bookings and payments.
  • To deliver course content, session recordings, and certificates.
  • To send you booking confirmations, reminders, and updates.
  • To respond to your inquiries and provide customer support.
  • To improve our website, courses, and user experience.
  • To send you promotional materials (only with your consent).
  • To comply with legal obligations.

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments (Razorpay), conducting our business, or servicing you (e.g., email delivery, analytics).
  • Google Meet: For live sessions, we share your name and email with Google Meet to facilitate class participation.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes:

  • SSL encryption for data transmission.
  • Secure payment gateway (Razorpay) – we do not store your credit/debit card details.
  • Regular security audits and updates.
  • Access controls and authentication measures.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request transfer of your data to another service.

To exercise any of these rights, please contact us at learn@thetaxcompany.in.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

  • Remember your login status and preferences.
  • Analyze website traffic and usage patterns.
  • Improve our services and user experience.

You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain parts of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites (e.g., Razorpay, Google Meet). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By using our website, you consent to this Privacy Policy.